Everything in one place
For example, when an invoice is needed by the accounts department or a delivery note is missing when a truck arrives, the relevant document can be retrieved directly through the portal. These may seem like small improvements, but they can make a real difference in everyday operations.
Our webshops offer customers a convenient way to search for products, view product information and pricing, request quotations and place orders online. Especially for regular or repeat purchases, this can make the ordering process quicker and easier.
But the benefits go beyond purchasing. Through the customer portal, customers can also manage their accounts and access important documentation, including delivery notes and invoices. This means less time spent on routine administration and easy access to documents when they are needed.
“We are not just building a webshop for today — we are building the digital foundations for the generations who will carry the Van Leeuwen name into the future”
Joanna Brookes, Marketing Executive Van Leeuwen United Kingdom
Of course, not every customer wants to work in the same way. While some prefer to manage regular purchases independently online, others value direct contact with our teams, especially when dealing with more complex or technical requirements.
Our webshops are therefore not intended to replace personal contact. Instead, they offer customers an additional way of doing business with us. By combining digital tools with the knowledge and experience of our people, customers can choose the way of working that best suits their needs.
Looking ahead, we will continue to develop our digital services as customer expectations change. With new generations entering the industry, accessible and flexible digital solutions will become increasingly important. By investing in these solutions today, we are preparing our services for the way our customers will want to work with us in the future.
Digital convenience, personal service
Since Van Leeuwen has launched the e-commerce project in 2023, we have continued to develop and improve our digital services. Recent developments have focused on improving the user experience and strengthening the integration between our webshops and internal business systems.
Ways to expand the range of products and ordering options available online are also being explored, making our digital services relevant to an even wider range of customer needs. Ultimately, the aim is to make the entire digital customer journey as straightforward as possible, from finding the right product and placing an order to accessing the documentation afterwards.
As the world is changing into a more digital environment, the steel industry is moving along with it. At Van Leeuwen, we continuously look for ways to make working with us easier and more efficient. Our webshops and customer portals are an important part of this development, giving customers easy access to the information and services they need, whenever it suits them. With Van Leeuwen webshops and -portals currently in Sweden, UK, Switzerland, Poland and Hungary, we aim to give customers easy access to the information and services they need, whenever it suits them.
Whether placing an order, checking product information or retrieving an invoice, customers can handle many of their day-to-day activities online. At the same time, our goal remains the same: combining digital convenience with the personal service and expertise our customers know us for.
Continuously developing our digital services
More than a webshop
For example, when an invoice is needed by the accounts department or a delivery note is missing when a truck arrives, the relevant document can be retrieved directly through the portal. These may seem like small improvements, but they can make a real difference in everyday operations.
Everything in one place
Our webshops offer customers a convenient way to search for products, view product information and pricing, request quotations and place orders online. Especially for regular or repeat purchases, this can make the ordering process quicker and easier.
But the benefits go beyond purchasing. Through the customer portal, customers can also manage their accounts and access important documentation, including delivery notes and invoices. This means less time spent on routine administration and easy access to documents when they are needed.
Continuously developing our digital services
“We are not just building a webshop for today — we are building the digital foundations for the generations who will carry the Van Leeuwen name into the future”
Joanna Brookes, Marketing Executive Van Leeuwen United Kingdom
Of course, not every customer wants to work in the same way. While some prefer to manage regular purchases independently online, others value direct contact with our teams, especially when dealing with more complex or technical requirements.
Our webshops are therefore not intended to replace personal contact. Instead, they offer customers an additional way of doing business with us. By combining digital tools with the knowledge and experience of our people, customers can choose the way of working that best suits their needs.
Looking ahead, we will continue to develop our digital services as customer expectations change. With new generations entering the industry, accessible and flexible digital solutions will become increasingly important. By investing in these solutions today, we are preparing our services for the way our customers will want to work with us in the future.
Digital convenience, personal service
Since Van Leeuwen has launched the e-commerce project in 2023, we have continued to develop and improve our digital services. Recent developments have focused on improving the user experience and strengthening the integration between our webshops and internal business systems.
Ways to expand the range of products and ordering options available online are also being explored, making our digital services relevant to an even wider range of customer needs. Ultimately, the aim is to make the entire digital customer journey as straightforward as possible, from finding the right product and placing an order to accessing the documentation afterwards.
As the world is changing into a more digital environment, the steel industry is moving along with it. At Van Leeuwen, we continuously look for ways to make working with us easier and more efficient. Our webshops and customer portals are an important part of this development, giving customers easy access to the information and services they need, whenever it suits them. With Van Leeuwen webshops and -portals currently in Sweden, UK, Switzerland, Poland and Hungary, we aim to give customers easy access to the information and services they need, whenever it suits them.
Whether placing an order, checking product information or retrieving an invoice, customers can handle many of their day-to-day activities online. At the same time, our goal remains the same: combining digital convenience with the personal service and expertise our customers know us for.
More than a webshop
